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Until recently, you would never have thought of putting your new up-graded color collar in the crate without first cleaning and conditioning it first. The truth is that with proper condition and cleaning, a high quality color collar will last longer and look better as well. There are a few things that you need to do, in order to properly condition your new color collar. One thing you should always remember is that the color collar you purchase is designed to have a good warranty, so if there are problems with it, simply return it to the store where you purchased it.

The first thing you want to do, in order to properly condition the collar, is to wash it. What you are going to want to do is take your new collar, and wash it in cold water. Next, add a little soap, and let it sit in the wash for a few minutes. Afterwards, dry it off with a soft rag. This will help to remove any grime and dirt that has been built up over time. You want to make sure you do this on a regular basis, and make sure you get a rinse every two weeks.

Once you have conditioned your new high quality color collar, you can begin to use it to train your dog. A collar does not just come in one size. It is important that you find the collar that fits the best for your dog and is comfortable for them. However, if you have never used a color collar before, it can be challenging to get used to the different styles. A quality high quality collar will allow you to easily identify your dog by size, so you will be able to train them properly.

100% brand new
Material:Leather
Size 
 
S–leash length 120cm,leash diameter 1.2cm,adjustable collar neck 25-30cm
M–leash length 120cm,
leash
 
diameter 1.5cm
,adjustable collar neck 30-40cm
L–leash length 120cm,
leash
 
diameter 2cm
,adjustable collar neck 40-50cm
XL–leash length 120cm,
leash
 
diameter 2.5cm
,adjustable collar neck 50-60cm
Suit for medium and large dogs such as Tibetan Mastiff,Huskies,Satsuma,Golden Retriever, Labrador
Package includes:1PC X Pet leash+collar

 

 

 

 

 

 

 

 

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Wish you have a nice shopping in our store!

 

 

SHIPPING & DELIVERY

We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.

How do you ship packages?

Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.

Do you ship worldwide?

Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.

What about customs?

We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.

How long does shipping take?

Shipping time varies by location. These are our estimates:
Location *Estimated Shipping Time
United States 10-30 Business days
Canada, Europe 10-30 Business days
Australia, New Zealand 10-30 Business days
Central & South America 15-30 Business days
Asia 10-20 Business days
Africa 15-45 Business days
*This doesn’t include our 2-5 day processing time.

Do you provide tracking information?

Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.

My tracking says “no information available at the moment”.

For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.

Will my items be sent in one package?

For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.

If you have any other questions, please contact us and we will do our best to help you out.

REFUNDS & RETURNS POLICY

Order cancellation

All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.

Refunds

Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:

  • If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
  • If you received the wrong item you can request a refund or a reshipment.
  • If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.

We do not issue the refund if:

  • Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
  • Your order did not arrive due to exceptional circumstances outside the control of webxstore (i.e. not cleared by customs, delayed by a natural disaster).
  • Other exceptional circumstances outside the control of https://webxstore.com

*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page

If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.

Exchanges

If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.

Please do not send your purchase back to us unless we authorise you to do so.

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